Airport Services – studyquest.net https://studyquest.net International English Language School Tue, 23 May 2023 20:30:48 +0000 en-US hourly 1 https://studyquest.net/wp-content/uploads/2023/12/Quest-2024-logo-square-ICO-FILE.ico Airport Services – studyquest.net https://studyquest.net 32 32 What happens if my flight is delayed, or I am delayed in customs/immigration? https://studyquest.net/knowledge-base/what-happens-if-my-flight-is-delayed-or-i-am-delayed-in-customs-immigration/ Fri, 05 May 2023 13:56:54 +0000 https://studyquest.ca/?post_type=epkb_post_type_1&p=14832 Instruction for airport pickup by representative — Read Carefully.
Upon arrival in Toronto, a school representative will meet and escort you to your accommodation. When you arrive in Toronto please call or text the driver number provided to you. Your driver will then meet at an agreed upon location. The representative will be carrying a sign with your name and the school’s logo. They will be waiting for you directly outside your arrival gate, after you have passed immigration and collected your luggage. If you do not immediately see the representative, do not leave the area outside your arrival gate. Remain there. In case of emergency or should you not see your representative after 15 minutes, call the 24 hour QUEST Emergency Number sent to you in your homestay profile.  If your luggage is lost, please continue to exit the airport and ask the Quest representative for help. Do not remain inside the arrival area – the representative will leave the airport if he does not see you 90 minutes after your flight’s arrival. You have 90 minutes to exit from plane arrival. If you flight is late, do not worry. We always check flight arrival times.

Instructions for pre-arranged limousine service — Read Carefully.
Exit the airport terminal building (Terminal 1: go to area/exit D, Terminal 3: go to post/curb #23) and ask a Commissioner* (wearing cap and striped orange vest) for an “Airline Limousine” car. Give your homestay profile to the driver who will then take you to your destination.

]]> What kind of airport transfers do you offer? https://studyquest.net/knowledge-base/what-kind-of-airport-transfers-do-you-offer/ Fri, 05 May 2023 13:56:23 +0000 https://studyquest.ca/?post_type=epkb_post_type_1&p=14830 We offer two types of airport service:

  • By Limousine – We have an account with Airline Limousine Service company. If you have requested limousine service you will receive detailed instructions and our account number along with your accommodation profile. This doesn’t include greeting service from the school. Limousine is available for 24hours.
  • By ESH Representative – A ESH representative will be waiting for you at the terminal with the school sign. Upon your arrival please look for the sign. If you have requested this service please note the followings:
– Do not forget that our representative is waiting for you at the terminal!!
– Do not wait for your luggage for more than 30minutes. You have to come out and see our representative. We will help you find out your luggage on the next day.
– If you have any problems please call us at the ESH emergency number immediately. (English/French/Spanish/Korean/Japanese Available)
]]> How does airport pickup work and how much does it cost? https://studyquest.net/knowledge-base/how-does-airport-pickup-work-and-how-much-does-it-cost/ Fri, 05 May 2023 13:56:00 +0000 https://studyquest.ca/?post_type=epkb_post_type_1&p=14828 If you require airport pickup, please make sure to indicate this on your registration.
We offer two types of airport service

  • Met by representative – $160 pickup only / $200 return
  • Pre-arranged limousine service – $80 each way

Met by representative: In this option a Quest representative, carrying a sign with the school logo, will be waiting for you in the arrivals lounge. The representative will greet you and take you to your accommodation. Please note that the representative will wait for you for 90 minutes after your flight arrives. If your baggage is lost, please do not wait inside the baggage area too long. Come outside and the representative will assist you in locating your baggage.

Pre-arranged Limousine Service: In this option no one will be waiting for you at the airport. You must exit the airport building and ask the airport traffic officer (the commissioner)  for an “Airline Limousine Service” (company name) car.  When the car arrives, give the driver the accommodation document we emailed to you and the driver will take you to your accommodation. You do not need to pay the driver – the driver will bill the school.

If you are nervous about your arrival in Toronto, your best option is “Met by Representative.”  If you need service back to the airport when you leave Toronto, the best option is limousine service.

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